Two women in office wear sit at a desk in conversation. The first holds a sheet of paper above a ringbinder folder.

Rachel Norrington – Staines

Rachel loves building relationships with small business owners and their teams, and finds it rewarding being able to make a difference and have a positive impact so quickly. When a client comes to her with a difficult scenario in their business, being able to come up with a plan, follow it through and get a great outcome for them is something she finds really motivating.

Rachel was particularly proud of building (and going on) a zip wire in the woods on a Mindset Bootcamp. She usually likes her feet firmly on the ground so this was a massive achievement for her and proved that with the right mindset you can achieve anything!

Rachel is an accredited Angelic Reiki practitioner, and has also completed her Diploma in Transformational Coaching. She loves being a part of the magic that is created when you give someone the opportunity to talk about the issues that they are facing without fear of being judged and watching those light bulb moments as they find the answers within and are able to identify the actions that they want to take to move forward.

When she’s not working, Rachel is usually spending time with the family, finding fun things to do with the children, and she loves a Sunday Roast in a good pub.

To find out more about how Rachel can support your business, call 07568 336341

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FREE HRCheckup

Not sure if your policies and procedures are up to date? Our HRCheckup service is for small and medium-sized businesses and is free to those without in-house HR support.

We’ll review all your current HR policies and procedures, provide a full written report and then discuss where your current documentation should be modified and suggest additional policies to ensure you are meeting your legal obligations at the very least, but also help you understand and address any HR vulnerabilities.

FACEit HR support service

FACEit is our annual retained service, providing peace of mind and unlimited access to expert advice and support from a named consultant who will be with you from day one and throughout the length of your agreement. FACEit is provided on a per employee, per month fee structure, which makes it very affordable to even very small employers.

Learn more about our FACEit service or download the FACEit brochure here:

Ad hoc and projects

If FACEit isn’t what you need immediately but you have an urgent HR concern, we can deliver advice via our ad hoc service. Even if you’re not sure you have an issue or are worried something could develop into a problem, we can advise on any number of concerns that come with being an employer. You’ll have access to a named consultant and advice is charged at the consultant’s standard hourly rate.

We also offer a full consultancy service on a range of employment matters from undertaking a TUPE transfer to implementing an employee benefits package. This service can also be provided on an ad hoc basis but for more specific, time-dependant activities, a project-based quote will be prepared by a named consultant.

Check our ad hoc and projects page for more information on all things people management related:

Fixed fee packages

If you’re looking to control your costs and don’t want the worry of your bill going up every time you have a query, you could take advantage of one of our fixed fee packages.

Our FACEforward package provides a comprehensive HR audit for small and medium-sized businesses, aligning HR strategies with broader business objectives. We thoroughly assess current HR procedures to enhance business goals and engage with your workforce to understand organisational culture and employee sentiment.

Our first employee package is for new employers to ensure they have all the basics in place for the new staff member.

Our redundancy package is for small business owners needing to make fewer than 20 redundancies.

Visit our fixed fee package page for more information on all of the above.

Rachel is professional, experienced, personable and gets the job done. We are currently working with Rachel and are introducing her to lots of local businesses, to help them remove the stress of manging employment legislation, staff contracts, employee handbooks etc. If you are a business owner and find yourself in a sticky situation, such as dealing with a disciplinary or grievance, the best thing to do is outsource to Rachel. Rachel can implement the correct and compliant procedures, to deal with the situation effectively and as quickly as possible. With regards to recruitment and increasing your operational team’s performance, Rachel offers coaching, mentoring and training. face2faceHR is ultimately a one stop shop.""

Dayna Woodcock - Sales Manager Minden U.K. Ltd

Thank you for your invaluable advice and guidance Rachel. The information I was given was clear and easy to follow. Most importantly I felt like you completely understood the situation and you were on my side. Great resources too!""

Lee Burgin – MD

I worked with Rachel supporting some of the cabin crew laid off by the downturn in the aviation industry due to the ongoing effects of COVID-19. I sat through several webinars Rachel gave and was impressed with her attention-to-detail and the wealth of information she shared with the crew. She was able to help them with CV writing skills, interview techniques and looking at what skills they could take into their next position. I would highly recommend talking to Rachel if you have a small company with no permanent HR staff.""

Christopher Weaver

Follow Rachel for tailor-made HR advice and solutions for SMEs

Contact Rachel

To talk to us about how we can help you with your HR needs please complete the contact form below.

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